Although originally specialising in technical writing, Epsilon TC now offers a range of associated services, from administration to researching and writing on personnel issues in business. Take a look at the ‘case studies’ area to view examples of this additional work.

Writing Services

Epsilon TC can generate a wide range of documents including:

• quality and departmental procedures
• procurement specifications
• test specifications
• operating instructions
• manuals
• training packs
• employee handbooks

Associated Services

Quality assurance

Epsilon TC can provide many specialist quality-improvement services including:

• generation of quality system documentation including procedures and manuals.
• planning and administration of internal audit programmes

Research

Since 1999, Epsilon TC has researched and written information notes, codes of practice, personnel handbooks and training packs for several clients on a wide range of subjects.

Topics include:

• business ethics
• company car policies
• competencies
• disciplinary interviews
• employing overseas workers
• equal opportunities
• flexible benefits
• health and safety procedures
• induction
• interim managers
• investors in people
• pre-retirement planning provision
• recruitment on the internet
• relocation
• secondment
• work life balance
• work permits

Epsilon TC has specialised in advising on the use of the Internet and e-mail in the workplace, having produced several information notes plus a training pack for employers and documentation to accompany a CD-ROM-based training programme.

Administration

Epsilon TC can provide much-needed administrative support to small businesses or organisations. From keeping membership/customer lists up to date to performing day-to-day management of accounts (including VAT and PAYE), Epsilon TC guarantees a reliable service.