McKay & Miller Designs

With experience in a range of industrial and commercial environments, Epsilon TC was able to provide wide-ranging support to a start-up design and manufacturing company. This support, over a period of about eighteen months, included designing, developing and writing documents (electronic or printed), for:

Personnel

• Job application forms
• Written statements of employment
• Employee handbook
• Induction and training schedules and documentation
• Health and safety policy and procedure

Operations

• Forms and operations procedures for shop-floor use
• Computerised forms for material tracking
• Order templates for suppliers of customised parts

Administration

• Procedures for enquiry processing / order processing / production flow
• Attendance records and timesheets with automated data collection and production of reports

Sales & marketing

• Sample letters
• Specification for customer database
• Development of sales reports

IT

• Documentation for using customised software
• Production and delivery of in-house training programme
  

Open University Music Society (OUMS) Journal

Epsilon TC has produced this journal three times a year since March 2001.

Epsilon TC is responsible for commissioning articles and illustrations, and for editing the entire journal. Each issue requires careful planning and liaison between several parties, including contributors and printers, in order to provide interesting, entertaining and informative content, while ensuring that budgets and deadlines are always met.